Competency Framework

The Competency Framework describes nine behaviours that are critical to success at Tesco. The application form, interview and assessment centre reflect this.

Customer Focus

Maximises personal contribution to the business to deliver "Every Little Helps".

Analysis and Decision Making

Analyses problems thoroughly and makes good and timely decisions.

Managing Change

Champions, supports and delivers changes to improve things. Helps others by overcoming barriers.

Developing Self/Others

Creates or contributes to an environment in which self and others are motivated to learn and develop.

Team Working

Builds and maintains positive relationships within and across teams.

Managing Performance

Supports and challenges individuals to achieve their full potential. Sets stretching objectives and measures progress against them. Manages resources effectively.

Gaining Commitment

Energises and influences others to get the job done and uses relationships to deliver great results.

Drive

Strives to achieve results through determination and commitment. Keeps going when things are difficult.

Personal Integrity

Matches words with actions to build trust and respect.