Support Office

Applications for the Support Office graduate programme are now closed.

Our stores are at the heart of our business, and with our non-food business reaching an all time high and continuing to grow, we need to ensure they’re fully supported. By joining the UK Support Office graduate programme you'll learn what it takes to lead teams and deliver a project to our stores, making sure the experience is better for customers, simpler for staff and cheaper for Tesco.

Better for customers…

In a nutshell that's shopping trips for our customers where the aisles are clear, they can get what they want, the prices are good, the staff are great and there are no queues.

…simpler for staff…

Whether it's clear and simple information, easy-to-follow procedures or operational advice, the UK Support Office is on hand to help with every aspect of the store operation.

In fact, many of our people have worked in Tesco stores so have first hand experience of running our shops. Others bring expert skills and experience in communications, project planning and human resources.

…cheaper for Tesco

We are always looking for simpler ways of doing things – and this can often lead to cost savings for the business and our customers. This sort of feedback doesn’t just come from management – we listen to our customers and our people, and if there’s a better way of doing something, we implement it.

The Programme

It’s easy to see the importance of the UK Support Office role – you’ll be keeping in touch with each and every store and supporting our 250,000 strong workforce to make the changes that deliver our 'Every Little Helps' promises. The programme will also enable the opportunity to lead and or support various projects which works in partnership with the business to make our core process better, simpler and cheaper.

You’ll start off with three months in a UK store so that you can really get to know the business and how we work to meet customer needs. You’ll follow that up with six months in our UK Support Office in Hertfordshire, expanding on your Store experience to deliver a project supporting the Stores. For the next part of your programme you will be involved with the implementation and testing of new ideas in-store and could be either office or store-based (or a mixture of the two). Whatever your project, at the end of your training period you’ll be able to lead and deliver a project to enhance our customer’s overall shopping experience.

To be a success in the Support Office you’ll have:

  • At least a 2:1 degree
  • 240 UCAS points at A Level/Scottish Highers or other equivalent qualifications (excluding General Studies)
  • Highly-effective analytical and decision making skills
  • The ability to embrace change, be adaptable and innovative
  • The personality to gain the hearts and minds of others
  • A strong passion for retail and delivering a great shopping experience for our customers

Find out more from one of our graduates.