Tesco Telecoms

Applications for the Telecoms graduate programme are now closed.

Did you know that the airtime sales market is bigger than those of bread and milk combined?  Telecoms is a massive part of our lives nowadays.  After all, who can live without their mobile phone?  Telecoms is one of the fastest growing areas of Tesco and is taking on its first graduate placements.  This is an unrivalled opportunity for the right candidate as we have huge growth plans; in fact we are planning to double in size over the next four years and you could play an integral part in this development. Our vision is to be the number one choice for telecoms sales and services for every single Tesco customer.

What is Tesco Telecoms?

Tesco Telecoms is the dynamic business aimed at meeting the evolving telecommunication needs of customers.  This is an integral part of the Tesco strategy - following the customer into large expanding markets.

Tesco Telecoms incorporates all our telecoms sales in stores, online and in our rapidly expanding estate of Phone Shops.  It also includes our home phone, broadband and internet phone services and our own mobile phone network, Tesco Mobile.  Launched in 2003 as a joint venture with O2, Tesco Mobile is currently the fastest growing mobile network,  has around two million customers and was ranked as the number one network for customer service by Which? magazine in 2009.

Why not take a look- http://www.tesco.com/telecoms/

There are always plenty of questions to answer and issues to resolve within this growing area:  What does research tell us about how customers rate us?  How do our sales compare with competitors?  What new innovations could we use?  What are the best deals we can offer to customers?  And what does the business need to do differently to meet customers’ needs in the future?

Could you help us uncover the answers?

The Tesco Telecoms graduate scheme:

We offer a unique environment - the vibrancy and passion of a start-up with the expertise and security of Tesco and our mobile joint venture partner O2.  Its a busy, fast-paced and exciting place to work which loves all things telecoms!

Based at our offices in Welwyn Garden City, you’ll enjoy a 12-month rotational programme.  This offers a true understanding of how the business operates, covering a broad spectrum of placements across our business areas:

Telecoms Phone Shops - working to develop the Phone Shop Store team’s capability to deliver a great customer experience, you could be involved in a wide variety of roles including design, build, recruitment, training, performance, conformance and Active selling.

Tesco Mobile - A joint venture where you will work alongside and learn from the expertise of managers from both 02 and Tesco to deliver Mobile phone handsets, tariffs and promotions for our customers.

Telecoms Marketing - As part of this team you will gain a broad understanding of a number of elements of Marketing including local marketing, advertising, customer insight and PR.

Telecoms Operations - Here you will learn the technical knowledge and know how of the telecommunications industry, getting to the heart of our business.  You’ll also gain an understanding of our customer call centres to hear what our customers are saying.

Telecoms Commercial -Here you will be immersed in a number of areas of Commercial, where you could be supporting Merchandising planners with store format plans or working alongside Telecoms buyers and Network suppliers, developing your negotiation skills.

Packed with hands-on experience, real responsibility and high exposure projects, its ideal for someone who wants a varied introduction to Tesco before choosing the right route to specialise. And as Tesco Telecoms continues to expand we are seeking highly innovative, motivated and quality focused graduates who want to help shape the future of this business and realise their potential.

So how do I apply?

Recruitment Schedule
14th September 2009	Online application Opens
31st December 2009	GRADUATE APPLICATION DEADLINE
November 2009 – February 2010	Telephone Interviews
November 2009 – February 2010	Psychometric Testing
December 2009 – February 2010	Graduate Interviews at Tesco
27th January 2010	Graduate Assessment Centre
3rd February 2010	Graduate Assessment Centre
24th February 2010	Graduate Assessment Centre
3rd March 2010	Graduate Assessment Centre
September 2010	Graduates Start

To be Successful in this role you’ll need:

• A minimum 2.1 degree in any discipline (or expected to achieve)
• 240 UCAS Points, or equivalent (excluding General Studies)
• Commercial awareness
• Team working skills
• The ability to influence, plan and prioritise
• Excellent problem solving, analytical and conceptual thinking skills
• Entrepreneurial spirit